Dotty Jane

I do my best to make sure that the items I'm sending are well packed. However, should something break, I will refund you the price of the sculpture and for shipping it back. Please contact me immediately within 3 days of delivery and with a photo of the broken item.  The Item/s should then be returned in original packaging. Within 14 days of arrival. Upon return of broken piece I will refund you.

All orders are processed within 2-3 business days. If you have any questions please don't hesitate to email me! 

If you ordered a presale item there will be information on expected delivery times. Once finished, all orders will be filled asap.

Missing or lost package

There are several reasons why a package gets lost or becomes a delivery exception, and most of the time it is out of my control. But if a package goes missing please contact me immediatly and we can put your mind at ease and move forward on what to do next.